Website Maintenance

Website Maintenance Service Levels

These are the website maintenance service levels offered by VBS Business-Tech Solutions. They are general categories provided to give you an overview of services provided at each level. Custom service packages are also available and are decided upon by consultation.

Website Maintenance Service Level 1: $30 – $50 per month

• Scripts and software updates as needed
• Website back-ups
• Fix any issues that arise on website level (broken links, loss of functionality)
• Website reviewed twice a month (standard click-through and check for updates)

Website Maintenance Service Level 2: $55 – $75 per month

• Scripts and software updates as needed
• Website back-ups
• Fix issues that arise on website level (broken links, loss of functionality, etc.)
• Address and correct server related issues that may arise and correspond with hosting company when necessary.
• Website reviewed twice a month (standard click-through and check for updates)
• *Up to 4 updates per month (additional updates are done at a discounted hourly rate)
• Basic traffic statistics

Website Maintenance Service Level 3: $80 – $100 per month

• Scripts and software updates as needed
• Website back-ups
• Fix issues that arise on website level (broken links, loss of functionality, etc.)
• Address and correct server related issues that may arise and correspond with hosting company when necessary.
• Website reviewed twice a month (standard click-through and check for updates)
• *Up to 8 updates per month (additional updates are done at a discounted hourly rate)
• Basic traffic statistics
• VBS serves as the contact for all website related inquiries

Website Maintenance Service Level 4: $105 – $125 per month

• Scripts and software updates as needed
• Website back-ups
• Fix issues that arise on website level (broken links, loss of functionality, etc.)
• Address and correct server related issues that may arise and correspond with hosting company when necessary.
• Website reviewed twice a month (standard click-through and check for updates)
• *Up to 12 updates per month (additional updates are done at a discounted hourly rate)
• VBS serves as the contact for all website related inquiries
• Active security monitoring (receive email alerts for unauthorized access attempts, block IP addresses, manage all logins)

Website Maintenance Service Level 5: $150 – $170 per month

• Scripts and software updates as needed
• Website back-ups
• Fix issues that arise on website level (broken links, loss of functionality, etc.)
• Address and correct server related issues that may arise and correspond with hosting company when necessary.
• Website reviewed twice a month (standard click-through and check for updates)
• *Up to 12 updates per month (additional updates are done at a discounted hourly rate)
• VBS serves as the contact for all website related inquiries
• Active security monitoring (receive email alerts for unauthorized access attempts, block IP addresses, manage all logins)
• Advanced website statistic reporting
• Basic website promotion / traffic generation
• Additional functionalities added at no labor cost (customer responsible for any software, hardware or scripts required to make addition)

Maintenance Add-ons (can be added to any plan level)

• Advanced website statistics reporting
• Basic website promotion / traffic generation
• Advanced search engine optimization

* The number of updates per website maintenance level is a rough estimate that we try to stick closely to, but is not an exact number.  For example, if your plan allows 4 updates a month. That does not mean that the 4 pictures you wanted added to your gallery, exhausts your 4 updates for the month. Rather look at it as “update sessions”. This means that we will spend 4 times a month, updating your website content.

We rely on our client’s integrity and sensibility to not try and take advantage of the leeway we offer.